Outdoor Adventure Replacement Filter
Bought a subscription for water bottle filter the pitcher filter. Got an email stating my filters had been delivered to my mailbox. I have a locking mailbox and the package never would have fit inside because it only has a small mail slot and needs a key to open. The package was clearly delivered to the wrong address. I emailed epic water and they told me they would reship me replacements, they then only sent me the one water bottle filter and not the pitcher filter so I’m out $36. And still no Epic Nano Replacement Filter! Losing money and not getting decent customer service.
The bottle is very handy and the customer service is great. They even replaced the entire produce free of charge when I had a problem with the seal in the lid leaking.
I enjoy camping and hiking out to areas along mountain rivers and streams. I've carried my epic outdoor filter along allowing for water as needed. It's easy to use and it works. While I don't typically drink through straws, this one serves a purpose and draws water through the filter with ease. I do recommend both the urban filter and the outdoor filter for all of life's adventures.
Have not left for vacation so do not know whether it will work. Will review after trip
Extra custumer service