Returns & Exchanges
100% LIFETIME WARRANTY + HASSLE-FREE RETURN POLICY
Only the sales tax associated with the returned product(s) will be refunded if there are multiple products ordered. All merchandise must be currently for sale at Epic Water Filters. We will not offer refunds for discontinued or closeout sale items.
We don't have a way of receiving returns from our customers outside of the US. We are still happy to offer a 100% refund for any products you are not 100% satisfied with, though, you will have to get creative with what you do with your unwanted item ;)
TO INQUIRE ABOUT RETURNS AND EXCHANGES, PLEASE LEAVE A MESSAGE WITH OUR SUPPORT TEAM AT:
If you email us, we will need your order number and where you purchased from.
By providing us with this extra little bit of information, it will speed up our response time by 50%. Thanks!
Thanks again for your purchase. We appreciate you!